Product Updates

September 2023 Cobot Updates

Oct 2, 2023
September 2023 Cobot Updates

Hi there,

We are happy to present some highlights of what Cobot worked on and shipped in September.

Drop-in Passes

There is now a whole new way to sell Drop-in Passes!

Passes tailored to customers who only need occasional access to your space, such as day visitors, short-term guests, or those who want to experience coworking without committing to a recurring membership. With Drop-In Passes, you can now easily:

  • Sell day passes to visitors with no membership requirement and immediate payment
  • Offer free passes, such as trial days or tours
  • Manage drop-in pass visitors, who are automatically listed in the new Contacts section.

Try it now: Set up a Drop-in Pass under Products » Drop-in Passes

Secret links for drop-in passes.

Don't want to sell drop-in passes on your website, but require a secret link to send to customers who want to purchase a pass? We have you covered. Drop-in passes can now be hidden, just like membership plans.

Task Management for the Help Desk: Assign issues to admins

You asked for it, and we've delivered: Your Help Desk issues can now be assigned to members of your team.

Members can report issues, and administrators can create issues themselves. This turns Cobot Help Desk into a lightweight task management tool that helps your team stay organized.

When an admin has issues assigned to them, they'll see a red dot in the navigation sidebar, indicating that action is required. No more missed issues!

Other Updates:

Dormakaba multiple locks for bookings

Cobot's Dormakaba Exivo integration now supports member access to multiple access zones when making a booking. This is useful when a member needs to open multiple doors to get to the room they booked.

Contacts can be sorted

Like members, contacts can now be sorted by clicking on the column header. This comes in handy to see all contacts from one company at a glance, or to see who has frequent bookings and drop-ins.

Better image uploads

Need to upload a resource or member photos right from your phone? We now support formats like .heic, .avif, and .webp to make your life a little easier.

Invoices CSV includes membership plan name

Our Invoice CSV export now includes a column for the member's plan name to help you keep track in your accounting system.

More useful notifications about new members

The emails you receive when a new member joins now include the member's name, company, and membership plan right in the subject line.

We hope you enjoy the changes, and we'll be back next month with another round of updates and tweaks.

Happy coworking!

Would you like to help us improve our product for coworking spaces and hybrid offices like yours?

Help us make Cobot better for you

Join our beta tester program! As a beta tester, you'll be the first to hear about upcoming product changes, have the chance to make your voice heard, and have a direct impact on our product development. Let us know at if you want to participate.


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